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Khines 30th Bday & Visiting Sisters   
August 16, 2012 10:31 AM

July Power Outage
July 5, 2012 8:54 AM

                       Khine was out on call for rotations, I had just completed job-work, and was ready to get some serious work done on my robots. It was about 3 in the afternoon, pretty nice out, and suddenly a storm started rolling in, nothing major, this is quite common. Well the winds started picking up really quickly. In only 5 min, the wind was so strong that I was getting scared even in my basement. I was watching out my rear basement screen door and trees in my woods were falling left and right! The wind was almost like a tornado in strength. Before I know it, the power goes out. Then a min later I hear a massive tree fall.
        After about 30min later when the storm passes, the power is still out. About 2 hours later I decide to explore and see if I can find the source of the outage. Not 2 blocks away I found the reason! 4 trees on the main road were down, all falling onto the lines! Guess I won't be getting power for a while. I decided to go look at generators, so when this happens again, I will be ready next time! - - It finally came back on just after mid night, a little over 9 hours later.
     


DATE: August 22, 2012 03:19:37 PM     NAME: KM
COMMENT: Oh yeah, we def need that generator! Wish I were with you when this happened and not stuck at the hospital.

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Sprained Ankle
July 07, 2012 1:18 PM
        I fell off the porch while rushing around trying to get all my yard work done and ended up ratcheting my ankle 90 degrees in a direction it's not supposed to bend in. The sudden pain was so intense I was instantly made light headed and thought for sure I had broken it. After icing it and elevating it for a bit I found that it could bare weight, so we concluded it was sprained and not broken. Ironically this is the same foot on which I destroyed my big toe a few weeks back (also while running through the back yard)! Now my foot is missing a big toe nail AND is so swollen that none of my shoes fit :-/

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Giant Spotted Wolf Spider
June 13, 2012 3:07 PM

                       My first day back in the office, and look what I find on one of my basement glue board traps, I was like, you have got to be kidding me! It's literally the size of my palm!
        Hogna carolinensis, Lycosidae - not poisonous, but has a considerable amount of defensive venom for a bite consistent with multiple bee stings.
     


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Another Bad Delta Airlines Experience
June 12, 2012 3:02 PM
Delta,

        First and foremost, because of a cargo door that jammed TWICE on this Delta airline, once prior to departing and again upon arriving, the flight was so delayed that I missed my connecting flight. Missing it was not so bad, these things happen, but due to the constant disorganization of the staff, I was rolled over to later flights 3 times due to over sold flights and miss-communication. I could have taken the second flight, but after being denied a seat on the first makeup flight, I was automatically rolled over to the last flight of the day instead, and so was not even made aware of the existence of this second flight until it already left, and it left only half full! The third flight I was forced to take was not only late at night, it was also very delayed due to a missing flight crew. It ended up taking me over 28 hours to get home and the only retribution I was offered was a 6$ food voucher.

        Also on this flight my flight attendant call button did not work, and my overhead reading light did not work. I also checked 1 box with my luggage, and it arrived completely destroyed. I've checked boxes before and never had a problem, there was always some wear or slight damage which is expected, but this was obviously willfully ripped, kicked, and smashed as if to teach me to never check a box again.
        It should also be mentioned that on the flight over, I was incorrectly informed by Delta staff that I should pick my checked bags up at the final destination, not at my first international embarkation as you would normally think. I questioned them on this, and they reassured me that 'Delta has an agreement with Japan'. This is 100% false, Delta staff needs to be re-educated on this. It was not until I had already checked into my first domestic flight over seas when they told me I still need to pick up my bags from customs. With only an hour left, I had to take a shuttle back to the first terminal, unable to speak Japanese, go back through immigration and customs to retrieve by bag, then rush back to the domestic terminal, check the bags, then go through security again, barely in time to catch the flight. All because Delta is not aware of their own policies.

        After all of this I am extremely angry with Delta's performance this trip and am seeking some form of retribution. Monetary compensation is not necessary as every company has it's bad days, but I feel that after the mental strain I had to suffer in both directions of this trip, Delta could at least make a final attempt at customer satisfaction by issuing some type of flight credit voucher at least large enough to cover a domestic round trip flight. I would consider that fair.

Thank you for hearing me out,
Dan

DATE: June 21, 2012 04:15:14 PM     NAME: Delta Customer Services
COMMENT:

Dear Mr. Krill,

Thank you for writing about your recent travel experience. On behalf of Delta Air Lines, and Delta Connection carrier, ExpressJet Airlines, I sincerely apologize for the difficulty caused due to the irregularity of our flights, not being pleased with the meal voucher you received, the flight attendant call button and overhead reading light that was not working. I also want to take this opportunity to let you know that I am sorry to read your comments about the incorrect information you received and the damaged box.

I understand the frustration you experienced when your plans were disrupted due to the delay of our flight for mechanical reasons. I am extremely sorry your travel was adversely affected. I also recognize that your alternate flight arrangements were not satisfactory. As a whole, we do our utmost to reschedule all our passengers’ on Delta or partner airline flights timed as closely as possible to the original times and on which space is available. Responsive assistance and thoughtful consideration are undoubtedly the key aspects when itineraries are disrupted, and our agents are expected to explore all available options to reroute our valued customers to their destination. Occasionally, a flight to another city or on another airline may be the best alternative. Again, I apologize your experience in this instance was to the contrary.

Further, I can certainly understand the frustration you experienced when the alternate flight we provided was delayed for crew reasons. I also realize that not satisfied with the $6.00 meal voucher provided. The gesture extended was not meant to place a value on your experience; rather it was an attempt to minimize the impact of the additional expenses incurred because of our service failure.

Moreover, I was genuinely sorry to learn that the flight attendant call button and the reading light were inoperative. I realize that the condition of our aircraft cabin did not meet our high standards. Be assured we are committed to making your aircraft experience the best of any airline. As such we have implemented a new maintenance program to more thoroughly and frequently clean and fix aircraft. We have also modernized the interior of our older aircraft to bring consistency and continuity to all our planes.

In addition, we realize that early detection and correction of malfunctions such as the flight attendant call button and reading light are the only sure methods to prevent an occurrence like this. I understand how inconvenient this must have been for you. Furthermore, it was very concerning to know that you received incorrect information from our airport agents that you should pick up your checked baggage up at the final destination as Delta Air lines has an interline agreement with Japan Airlines. As our customer, you are in the best position to point out areas that need attention. Our goal is to provide consistent and accurate information to our passengers at all times. I once again apologize that you did not receive the service you expected and should have received. Feedback like you have provided will help us to improve our overall customer experience. Be assured your comments will be shared with our Inflight, Routine Maintenance and Airport Customer Service leadership teams for internal follow up.

Also, we are sorry to learn about the damage to your box and the inconvenience you experienced. It concerns us when baggage does not arrive in the same condition with our passengers as we place continuing emphasis on this aspect of our service. Please fax the receipt for the damaged box with your contact information to 1-404-714-9122. Once received, a baggage representative will contact you directly.

On the other hand, I acknowledge your request for a credit voucher for a domestic round trip ticket. While we are unable to offer you a credit voucher for a domestic round trip ticket, we would like to extend a tangible gesture of apology for the delay of our flight and the poor customer service. Accordingly, I have added 15,000 bonus miles to your SkyMiles account. Please allow three business days for the miles to appear.

Mr. Krill, thank you for taking the time to write about the disruption of our flights, not being satisfied with the meal voucher, the flight attendant call button and reading light that was non-functional and the poor customer service. Your business as a SkyMiles member is important to us and given the opportunity of serving you in the future, I am confident Delta will not only meet but exceed your expectations.

Sincerely,
Anthony M. D`Lima Coordinator, Corporate Customer Care Delta Air Lines


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RIP Centipede
April 11, 2012 7:41 AM
        My Pet Centipede died :-( I caught him in my dining room at my last house almost a full year ago. He grew soo much, and now he's gone. His last meal was a fuzzy caterpillar, and I can't stop wondering if the caterpillar was poisonous, and so maybe I inadvertently killed it. Terrible.

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Barney in the News; Wolfgang Candy   
March 17, 2012 10:00 AM

ClassMates Flooded Apt   
March 9, 2012 9:43 AM

Martin Luther King Jr Robes
March 5, 2012 9:25 AM
        I fly through the Atlanta Airport a lot, this time I explored the 'E' terminal where they have a bunch of MLK-Jr stuff on exhibit. I got to see his actual graduation robes. Pretty neat getting so close to such an influential person's actual things. The picture is horrible because the glass housing is highly reflective and there was NO angle that didn't have glare, believe me, I tried.

                              

DATE: March 17, 2012 03:41:36 PM     NAME: KM
COMMENT: Oh wow, those robes haven`t changed much over the years.. And oh hon, I believe you when you say you tried =)

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Stuffed Green Peppers   
February 28, 2012 11:08 AM

Atlanta George
February 24, 2012 10:59 PM
        On the way home from working all week in Pensacola, at the airport waiting for my first flight segment, I ran into George again! The guy I met on the way TO Pensacola who hooked me up with all those free drinks. He was apparently on the same flight as me back through Atlanta to get home.
        Our flight was delayed heavily due to weather so we got to talking again. Mostly about nothing, interesting places we've visited, how I met Khine, how he took his Alzheimer-stricken father to Vegas, he even showed me his life platinum status cards with holiday inn, mariot, delta, etc, crazy how much he travels! He said he uses all his points to go to Europe for free twice a year to see concerts. He especially likes Amsterdam for their 'coffe shops', you know, the ones that don't really serve coffee :-)
        In Atlanta both of our connecting flights were delayed again, by several hours! So of course we spent most of the time in the Sky Club again. After the never-ending flow of free drinks and conversation we finally exchanged business cards. And as we departed to our different gates, he remembered to give me one last thing, another coupon, it was a special voucher that gets you free drinks on Delta flights even if the flight is a regional commuter!

Who is this guy!? He's like the adult candyman of airports!

        Sure enough his little coupon worked! I was able to get drinks on my delayed flight back to TRI, lol, in fact, I was the ONLY person drinking anything on that flight because like I said, it's a commuter flight, so Delta doesn't even have a beverage service for those.

        In total, hanging out with George probably got me 20 FREE drinks. That is something else! You never know who you can run into at the airport so don't be afraid to open conversations sometimes!

DATE: March 08, 2012 08:12:31 PM     NAME: KM
COMMENT: Man, I`d love to have met that guy too! He sounds really interesting.

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Atlanta Sky Club
February 20, 2012 10:39 PM
        I had to fly to another naval base for work today and so many interesting things happened on my way there that I thought I should write about it.

        The first thing was in Atlanta, my flight was over booked and since there was a later flight only 2 hours later I volunteered my seat. I got a $200 flight voucher and a one day lunch voucher. While I was standing there at the desk waiting for the stewardess to print my stuff, I got to talking to the other guy who volunteered his seat. He was an old long-haired, yet balding hippy guy in sandals and a bob Segar t-shirt named George from Newport News, VA and a fellow Virginia Tech graduate. He said he was a union rep for federal employees so he’s on the road 3 weeks a month visiting military installations. Anyway, we briefly got to talking about where we would eat with our voucher and he mentioned how he’s going to the Delta sky club first for pre-gaming drinks, I mentioned that I had never been in one of those places, so he invited me to be his guest. I went along and it was pretty neat. You go up several floors, and enter this sleek swanky place with free snacks and an open bar. After about 3 drinks and a long interesting chat we parted ways for our actual dinners.
        With the dinner voucher I was able to get a huge salad and a Sam Adams, always a good choice.

        Ok time to get on the next flight. This one was overbooked too! But I didn’t volunteer again, I actually made that flight. While I was in line to board, that’s when I noticed that my seat was 2A…. First class! My first time. Comfy seats, a pillow and blanket, leg room, and just as you sit the stewardess asks, what you would like to drink, holy crap more free drinks? I got one while taxiing and another in the air.
        During that flight I sat next to this older lady Margret, 57 I think, who lives in Pensacola and we got talking too. She was saying how she lived in Nashville once, was just in Boston visiting one of her daughters, and how she wished her son in college was more like me, lol, and that my parents must be proud. It was sort of weird, she kept praising me, but at the time I guess it was making my head grow, and for an older lady she was still ok looking, maybe she was flirting with me?

        Finally at the Pensacola airport when I went to get a rental car, I was only allowed to get a mid sized car, they always allow me to get a free size upgrade, but this time when I asked she said there would be an up charge, so I just settled for what she had. When I walked all the way to the parking garage I found that the car I had chosen was a small 2 door car. That would not work for my radio survey work this week, I have tons of equipment, plus I don’t think the antenna poles would even fit! So after I had already settled into the car, I came to copes with myself and was like, this isn’t going to work, so I unpacked everything and walked all the way back to the rental desk in baggage claim. This time I got a different lady and after telling her the car was too small she said I could get a van or an SUV for no extra charge! WTF? I swear these people just say what ever they want. So I took the new Nissan SUV, and man is it new, it only had 13.5 miles on it, I guess I’m the first driver for it. I’m glad I went back in! Interesting day!

DATE: March 08, 2012 08:13:07 PM     NAME: KM
COMMENT: Ah. That`s how you`ve heard of Newport News, I see.

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Birthday number 29   
January 8, 2012 10:36 PM

Schneider Xmas Party 2011   
December 10, 2011 11:23 PM

Thanksgiving 2011   
November 24, 2011 19:31 PM




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